Sylvie Poirier

Sylvie Poirier has spent more than 15 years helping people navigate complex, high-stakes moments with clarity and care. A bilingual (French and English) project and communications specialist, she has coordinated everything from international conferences to bespoke client projects — work that rewards exactly what families need most: organization, attention to detail, and the instinct to anticipate a need before it’s spoken. At Cleo, Sylvie guides families through their arrangements, turning a process that can feel overwhelming into clear, manageable steps. Warm and meticulous, she’s known for building trust quickly, communicating plainly in both languages, and following through on every detail — so families can focus on what matters most.